h789 is committed to handling your personal data with care, transparency, and respect. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and how you can exercise your data rights as an h789 user in Pakistan.
Six core privacy commitments that shape how h789 collects and handles your personal information.
h789 only collects the personal data that is genuinely necessary for operating your account, processing PKR transactions, and meeting verification requirements. Nothing extra, nothing unnecessary.
All personal data and payment information stored by h789 is protected using industry-standard 256-bit SSL encryption. Your CNIC details, account credentials, and transaction history are kept secure at all times.
h789 does not sell, rent, or trade your personal data to third parties for marketing or any commercial purpose. Your information is used only to run your account and improve your experience on the platform.
Data is shared only with carefully selected service partners — payment processors like JazzCash and Easypaisa, and identity verification providers — strictly as required to operate the platform on your behalf.
You have the right to access, correct, or request deletion of your personal data held by h789. These rights are easy to exercise — simply contact the support team and we will respond promptly.
When this Privacy Policy is updated, h789 will notify registered users via the platform or email. The "Last Updated" date is always visible at the top of this page so you know exactly when changes were made.
This Privacy Policy explains how h789 — Pakistan's online sports betting and gaming platform available at h789.run — collects, uses, stores, and protects the personal information of its registered users. It applies to all interactions with the h789 website, mobile application, customer support channels, and any other services provided under the h789 brand.
By registering an h789 account and using the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described here. If you have questions at any point, the h789 support team is available 24/7 and you can also reach us via the contact details at the end of this document.
This policy should be read alongside the h789 Terms and Conditions, which govern the overall relationship between h789 and its users. Where those documents reference data handling, this Privacy Policy provides the detailed explanation.
h789 is an online betting and gaming platform operating under the h789 brand at h789.run. The platform serves users in Pakistan with sports betting across cricket, PSL, T20 internationals, football, esports, and other major markets, as well as online slots, live casino, and related gaming products.
For the purposes of this Privacy Policy, h789 is the data controller responsible for the personal information you provide when using the platform. All data-related queries, access requests, and concerns should be directed to the h789 support team using the contact details in Section 15.
h789 collects the following categories of personal information from users:
h789 collects your personal data through the following means:
The majority of data h789 holds about you is provided directly by you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings. You are in control of what information you submit.
When you use the h789 website or app, certain technical data is collected automatically. This includes your IP address, device information, browser type, and session activity. This data helps h789 detect fraud, improve platform performance, and ensure a consistent experience across devices.
When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, bank transfer, or card, the relevant payment provider shares transaction confirmation data with h789. This is limited to what is needed to verify that the transaction has been completed successfully and to reconcile your account balance.
Where h789 uses a third-party identity verification provider to process KYC documents, that provider may confirm the validity of your identity document and share a verification result with h789. The provider handles document data under their own privacy and security standards.
h789 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a user. The table below summarises the key purposes and the basis for each:
| Purpose | Data Used | Basis |
|---|---|---|
| Creating and managing your account | Registration data, contact details | Contract performance |
| Processing deposits and withdrawals in PKR | Payment data, account details | Contract performance |
| Identity verification (KYC) | CNIC, identity documents | Legal obligation |
| Fraud detection and prevention | Technical data, transaction history | Legitimate interest |
| Customer support and dispute resolution | Account data, communications | Contract performance |
| Responsible gaming tools and monitoring | Betting activity, session data | Legitimate interest |
| Sending account notifications and updates | Email, phone number | Contract performance |
| Platform improvement and analytics | Usage data, device data | Legitimate interest |
| Promotional communications (where opted in) | Email, phone number | Consent |
h789 does not use your personal data for automated decision-making that significantly affects you without human review. If you receive an account restriction or suspension, you may request a manual review by contacting support.
All financial transactions on h789 are processed in Pakistani Rupees (PKR). When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, or card, the transaction is handled by the relevant payment processor. h789 receives confirmation data — such as the transaction ID, amount, and timestamp — to update your account balance.
h789 does not store full card numbers or sensitive payment authentication data on its servers. Card payment data is handled exclusively by the payment processor under their own PCI-DSS compliant security standards. For mobile wallet transactions via JazzCash or Easypaisa, only the wallet reference number and transaction result are retained by h789.
Withdrawal requests are processed only to payment accounts that match the name on your h789 account. This is a security measure to prevent unauthorised withdrawals. If your payment account details change, update your h789 account and contact support to complete any required re-verification.
h789 requires identity verification before processing withdrawals. This process involves submitting a copy of your Pakistani CNIC or another accepted government-issued identity document. KYC is a one-time requirement for standard accounts, though additional verification may be requested for high-value transactions or where unusual account activity is detected.
Your identity documents are used solely for the purposes of verifying your identity, confirming your age (18+), and ensuring that the name on your account matches your payment method. Documents are stored securely and are not shared beyond what is strictly necessary for verification purposes.
h789 may use a trusted third-party identity verification service to process KYC documents. In such cases, your document data is shared with that provider under a data processing agreement that requires them to handle your data securely and only for the stated verification purpose.
Once verification is complete, h789 retains the verification record in line with the data retention periods described in Section 11. You may contact support to enquire about your KYC status at any time.
h789 does not sell, rent, or trade your personal data. Data is shared only in the following limited circumstances:
Transaction data is shared with JazzCash, Easypaisa, Raast, card processors, and other payment providers strictly as required to process your deposits and withdrawals. Each provider operates under their own privacy policy and security standards.
Where a third-party KYC provider is used, your identity document data is shared with them under a formal data processing agreement. They are not permitted to use your data for any purpose beyond completing your identity verification for h789.
h789 uses third-party technology providers for services including platform hosting, analytics, and customer support tooling. These providers may process limited technical or account data as part of delivering their services. All such partners are bound by confidentiality obligations and data processing agreements.
Slot and casino games on h789 are provided by third-party game studios. Game session data (such as game title, stake, and result) is processed by these providers to run the game and calculate outcomes. Game providers do not receive your full personal profile or payment details.
h789 may disclose personal data if required to do so by applicable law or in response to a lawful request from a relevant authority. h789 will only disclose the minimum data necessary to comply with any such requirement.
h789 uses cookies and similar tracking technologies on the website and app to support platform functionality, maintain your login session, and understand how the platform is being used. The types of cookies used by h789 are as follows:
These are required for the platform to function. They maintain your login session, remember your account preferences, and ensure that security features work correctly. Essential cookies cannot be disabled without disrupting the platform experience.
h789 uses analytics tools to understand how users navigate the platform — which pages are visited, how long sessions last, and where users encounter difficulties. This data is collected in aggregate and is used to improve the platform. It does not identify you personally.
These cookies remember settings you have applied — such as your preferred language or notification preferences — so that you do not have to set them again each time you visit.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using h789, though some personalisation features may not work as expected. Note that disabling essential cookies will affect your ability to stay logged in and use key platform features.
h789 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal information, h789 will notify affected users promptly and take immediate steps to contain and address the breach.
You also play an important role in keeping your account secure. Use a strong, unique password for your h789 account, do not share your login credentials, and contact support immediately if you suspect unauthorised access to your account.
h789 retains your personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable record-keeping obligations. The general retention periods applied by h789 are as follows:
When data is no longer required, it is securely deleted or anonymised. If you request account closure, h789 will initiate the deletion process for data that is not subject to a mandatory retention period.
As an h789 user, you have the following rights with respect to your personal data. To exercise any of these rights, contact the h789 support team using the details in Section 15. h789 will respond to all requests within a reasonable timeframe.
You can request a copy of the personal data h789 holds about you. We will provide this in a clear, readable format. Identity verification may be required before data is released.
If any personal data h789 holds about you is inaccurate or out of date, you have the right to request a correction. Some changes — such as name corrections — may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any mandatory retention requirements. Data subject to legal retention obligations cannot be deleted before the retention period expires.
In certain circumstances, you can request that h789 restricts the processing of your data — for example, while a correction request is being reviewed. Restricted data is retained but not actively used.
You can request a copy of the data you have provided to h789 in a structured, machine-readable format. This applies to data processed on the basis of your consent or contract performance.
You may object to the processing of your data for direct marketing purposes at any time. If you have opted in to receive promotional communications from h789, you can opt out at any time via your account settings or by contacting support.
h789 is strictly an adult platform. Users must be 18 years of age or older to register an account. h789 does not knowingly collect personal data from anyone under the age of 18. If h789 becomes aware that a user is under 18, the account will be suspended immediately and any data collected will be deleted, with the exception of records required to document the age verification failure.
If you are a parent or guardian and believe that a minor has registered an h789 account or provided personal data to the platform, please contact support immediately. h789 will investigate promptly and take appropriate action.
h789 may update this Privacy Policy from time to time to reflect changes in how we handle personal data, changes in the services we offer, or changes in applicable requirements. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date.
For material changes — those that significantly affect how your personal data is used or your rights as a user — h789 will notify registered users via email or an in-platform notification before the changes take effect. For minor updates such as clarifications or corrections, the updated policy will be published without individual notification.
Your continued use of h789 after an updated Privacy Policy has been published constitutes acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account and arrange withdrawal of any remaining balance.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how h789 handles your personal information, please get in touch using any of the following channels:
When submitting a data access or deletion request, please include your registered email address and account username so that we can locate your records and verify your identity before processing the request. h789 will not process data requests from unverified individuals to protect the security of all users.
h789 is committed to handling all privacy queries and concerns fairly, transparently, and promptly. If you are not satisfied with the response you receive, you may escalate your concern by contacting our senior support team.
Create your free account, deposit in PKR via JazzCash or Easypaisa, and start betting on cricket, PSL, football, and more — your data is safe with h789 every step of the way.
By registering you confirm you are 18 or over and agree to the Terms and Conditions and this Privacy Policy.